Home Depot Chain Of Retailers

Home Depot Inc is all set to close its call center in Tampa, Florida. This is a part of Home Improvement chain of retailers. By closing its call center this company will be cutting down on over 751 jobs. This center, that will be closed down soon, was working with customers to facilitate installations of doors and other products.

Home Depot spokesperson said the closure was intended to make the installation process more efficient. This he said will help the customers to connect to a single local point of contact instead of multiple ones. Further it should also be noted that there has been a collapse in the housing market and this has hurt the demand for bigger-ticket installed projects.

Home Depot at the moment has over 350,000 employees and has shown a 27 percent drop in third-quarter profit last month. It is estimated by market research agencies that a steeper fall in full-year earnings as the slumping housing market cut into sales will happen as far as this company is concerned. This company is, still however, the market leader in the home improvement industry. It is a company that has hired more trade specialists. Right now however this company is taking other steps to improve business as rival Lowe's Cos Inc. It also plans to expand to bigger U.S. cities.

Home Depot shares rose 30 cents. This means that the share rose by 1.1 percent, to $28.79 on the New York Stock Exchange. Apart from the Florida center the depot is also closing two other call centers. One of them is located in Dallas and the other in Chicago. Each of these centers employs about 100 people.

Home Depot is the retail giant. This store in the home improvement sector leads the sector in the US and as per its official sources the shutdown is a prudent business decision. Besides this is the part of a wider initiative that will help in getting back some customer service functions into the stores. Usually the call centre employees told customers the prices of goods and scheduled appointments for installation services but with their closure on 28 January, the stores will handle those tasks.

Home Depot, however, is keen that all its employees who will be out of jobs be compensated and so they will provide outplacement services and host career fairs to help people locate new jobs. However they will not be given any kind of severance to allow them. Home Depot